69传媒

Student Well-Being Leader To Learn From

Creating Healthier 鈥攁nd Tastier鈥擲chool Meals

By Sarah D. Sparks 鈥 February 19, 2020 8 min read
Joe Urban
Recognized for Leadership in Food Services & Student Voice
Expertise:
Food Services & Student Voice
Position:
Director of Food & Nutrition Services
Success District:
Greenville County 69传媒, Greenville, S.C.
Year:
2020
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Joe Urban grew up working in his family鈥檚 Italian cafe in New Jersey and spent much of his adult life building a successful string of 鈥50s-themed diners.

But when Urban鈥檚 wife, Erica, suggested that he consider running the 鈥檚 food and nutrition services department, after the couple sold the restaurants and moved to the city in 2007, he balked at the idea.

鈥淪chool food was not a great experience for us growing up, 鈥檆ause the cafeterias were not very good鈥攍ots of the processed kind of junk that you see in a lot of the country still,鈥 said Urban, 49.

鈥淚 spent my life in food, taking great pride in serving good stuff, so I didn鈥檛 think this would be a good fit for me.鈥

But he got the job, and it turned out to be a great fit.

Lessons From the Leader

  • Look within: Training staff in food safety and cooking skills can save money by preventing food waste and allowing more in-house preparation.
  • Engage students: 69传媒 are more likely to accept a variety of foods (beyond pizza and burgers) if they are engaged in creating and taste-testing menus.
  • Go mobile: Food trucks can support summer meals for food-insecure students who don鈥檛 attend summer programs.

Urban brought his business savvy and commitment to fresh food and customer service to 鈥渢he county鈥檚 largest restaurant chain,鈥 proving that restaurant-quality fare can be healthier for students and the district鈥檚 bottom line.

He overhauled nutrition services for 84 schools and 16 additional education sites in the 77,000-student school system: updating equipment and training cafeteria staff to make meals from scratch; involving students in meal planning; and exposing students to careers in the culinary world.

Joe Urban

Greenville鈥檚 food evolution provides a counter example in a year when the federal government has rolled back nutrition standards for school meals under the Healthy, Hunger-Free Kids Act, in part because of criticism that healthier foods would cost more and turn off students.

By deeply investing in his staff鈥攁 group that gets limited professional development鈥攁nd engaging students, Urban鈥檚 work highlights a way for districts to provide nutritious and appealing meals to students while still staying in the black financially.

鈥淲e knew that school food was going to have to change, and we wanted to get in front of things,鈥 he said of the 2010 federal law to create national, science-based nutrition standards for school meals. The resulting rules barred high-sugar flavored milk and required schools to serve more whole grains and less sodium, among other things.

The changes Urban made in Greenville impacted hundreds of students: More than three-quarters of the district鈥檚 students eat school lunch, and a third eat breakfast at school鈥攁 significantly higher percentage . About half of students qualify for the federal free and reduced-price lunch program.

When Urban arrived in Greenville, each school planned its own menu, making buying ingredients a scheduling nightmare. Most of the staff had been trained only in heat-and-serve food preparation and their cooking skills varied widely. That meant the quality of the meals differed from school to school.

鈥淪o many employees here had been doing things a certain way for so long that not only were we going to have to change the manner in which we practiced preparing food. ... we also knew that there were going to be some mindset changes,鈥 he said.

Urban cuts barbecue ribs at Fisher Middle School in Greenville, S.C. He has added ribs, fresh-caught salmon, and salad bars as part of the standard school lunch rotation.

Urban started with the basics. He hired new managers and site coordinators from local restaurants and colleges. He teamed up with Greenville Technical College to develop 20 hours of nutrition training and 20 hours of culinary skills training for the district鈥檚 750 food services employees. Half of the course focused on child nutrition. Staff learned how poor childhood eating habits contributed to the county鈥檚 high obesity rate and mapped the so-called 鈥渇ood deserts鈥濃攁reas with little or no access to fresh and healthy food鈥攁round their students鈥 homes.

For the second half of the class, the cafeteria staff鈥攖he vast majority of whom had been home cooks before coming on board鈥攍earned core kitchen skills, from knife safety and uniform cutting techniques, to coordinating prep duties, to standardizing recipes.

It took more than two years to update and retrain everyone, but today, the staff not only cooks student meals from scratch but also caters teacher and school board meetings and participates in local cooking festivals and competitions.

The money saved from consolidating menus and reducing kitchen waste added up quickly. The district has saved about $3 million of its more than $41 million food services budget in the past five years.

Joe Urban

Urban reinvests the savings and profit from higher food sales to replace as much of the district鈥檚 canned and processed food as possible. Today, all of the fruit and nearly all of the vegetables they serve are fresh, with most of the produce coming from local farmers. Greenville has switched out frozen processed chicken nuggets for tenders made from whole pieces of chicken. Every school has a fresh soup and salad bar daily and fresh seafood, like wild-caught Alaskan salmon or local catfish, at least once a week in elementary and twice a week in secondary grades. And in several of the district鈥檚 high-poverty schools, Urban has installed tower gardens where students learn to grow herbs and greens, which are used in the cafeteria for salads and sides.

鈥淲hen I got here, we were buying a pre-cooked hamburger that had probably over 20 ingredients in it, which is scary to me,鈥 said Urban, who now gets beef from a local rancher.

Hamburgers now have four ingredients.

鈥淚t鈥檚 certified Angus beef; it鈥檚 garlic; it鈥檚 salt; and it鈥檚 onion,鈥 he said. 鈥淭hat鈥檚 it.鈥

Urban has kept the food budget for the largest school district in South Carolina solvent even as other districts鈥 food services struggle to make ends meet. in August found that Greenville spent only $472 per student on meals鈥$77 to $211 less than the next two largest districts of Charleston and Horry counties. While the other two districts ended the last fiscal year with a deficit in their food budgets, Greenville had a more than $360,000 surplus.

That cushion has helped Urban provide more support for students in poverty.

鈥淭here鈥檚 a large percentage of students that come to school that, unless they鈥檙e with us, they鈥檙e not getting high-quality nutrition,鈥 he said. 鈥淪ome of these kids ... don鈥檛 eat on the weekends. Before I really got into this, I didn鈥檛 really understand the extent of that as well as I do now.鈥

Joe Urban

Greenville now provides free breakfast to all students, and it has been able to take a softer approach to working with families who owe cafeteria debt at a time when districts nationwide are facing backlash for 鈥渓unch shaming,鈥 or aggressively trying to collect meal debts.

Urban pledged that he鈥檇 never single out students who owe the district money or refuse to feed them.

There鈥檚 a large percentage of students [who],鈥 unless they鈥檙e with us, they鈥檙e not getting high-quality nutrition.

Three years ago, Greenville bought two food trucks, painted with bright fruits and vegetables, and expanded the summer meals program. The program now reaches students in high-poverty apartment complexes and other areas who aren鈥檛 participating in summer school or community programs where meals are provided.

During the school year, the trucks serve a different purpose: letting students 鈥渢aste test鈥 new menu items.

While the cafeterias keep some kid-standard fare, like hamburgers and pizza, Urban regularly rotates and adds new dishes from local seasonal foods. The cafeteria staff uses the food truck to sample new offerings at different schools to figure out whether, say, a barbecue dish needs more spice or should be served only at the high schools. Most of the time dishes survive with a few tweaks, but students took a hard pass on sushi rolls.

Urban also partnered with Greenville鈥檚 annual music and food festival, Euphoria, a four-day event that draws hundreds of visitors from across the country, to hold an annual cooking competition, in which high school students compete to provide a new item for the school menu. 69传媒 team up with Michelin-starred chefs to make their meals on stage during the festival.

鈥淚t鈥檚 a funny thing to watch my high school students instructing a three-Michelin-star chef on what to do and how to cut the onions,鈥 said Drew Archer, a culinary arts instructor at the Donaldson Career Center.

Nate Kingdom, a second-year culinary arts student at the Donaldson Career Center, won this year鈥檚 competition with his banh mi chicken sandwich, a Vietnamese sandwich which traditionally includes meat and fresh and pickled vegetables. He worked with the food services staff to adapt the spicy dish for the middle and high school menus. It sold out on the first day it appeared on the menu.

Kingdom laughed as he recalled that Urban made sure the staff saved a portion of the sandwiches for his own third lunch period, to ensure that he got to taste his creation. He said he can鈥檛 wait until the sandwich comes back onto the lunch rotation.

Urban鈥檚 approach to involving students in their lunch menus appears to be working. His Twitter and Facebook accounts are colorful displays of daily specials, from buffalo blue cheese chicken salad to smoked-barbecue-turkey BLT sandwiches. 69传媒 see an array of 鈥渂uild your own鈥 food bars, including Asian rice bowls, tacos, and top-able mac-and-cheese. Teachers can even request dishes to align with units students are studying, such as a low-country seafood boil accompanying a history lesson on South Carolina鈥檚 island fishing communities.

鈥淚 remember when [school lunch] was literally just like, you had a hamburger, a chicken sandwich, and mashed potatoes, maybe,鈥 Kingdom said. 鈥淎nd now today I saw [Urban] posted that the middle schoolers were having shrimp and grits for lunch, and I鈥檓 like, that鈥檚 crazy. He鈥檚 having these delicious foods, but not only is it delicious, it鈥檚 also healthy foods.鈥

Jeff McCoy, an associate superintendent, said he sees more approving looks from the students, too. 鈥淚n the past, while the meals were healthy, I don鈥檛 think they were all always things kids wanted to eat,鈥 McCoy said. 鈥淚 see a lot less of the food being wasted now.鈥

Coverage of leadership, summer learning, social and emotional learning, arts learning, and afterschool is supported in part by a grant from The Wallace Foundation, at . Education Week retains sole editorial control over the content of this coverage.

A version of this article appeared in the February 19, 2020 edition of Education Week

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