69传媒

Opinion Blog

Classroom Q&A

With Larry Ferlazzo

In this EdWeek blog, an experiment in knowledge-gathering, Ferlazzo will address readers鈥 questions on classroom management, ELL instruction, lesson planning, and other issues facing teachers. Send your questions to lferlazzo@epe.org. Read more from this blog.

Teaching Opinion

Response: Don鈥檛 Treat Parent-Teacher Conferences 鈥楲ike Trips to the Dentist鈥

By Larry Ferlazzo 鈥 March 26, 2019 19 min read
  • Save to favorites
  • Print
Email Copy URL

(This is the final post in a three-part series. You can see Part One and Part Two .)

The new question-of-the-week is:

What are effective ways to handle parent/teacher conferences?


highlighted responses from Luz Santana, Leticia Skae, Mandi White, Tara Dale, San茅e Bell, PJ Caposey, and Sarah Kirby-Gonzalez. You can listen to a I had with Luz, Leticia, and Tara on . You can also find a list of, and links to,

included commentaries from Jenny Edwards, Dr. Beth Gotcher, Sherri Wilson, Katy Ridnouer, Ryan Huels, Tara Brown, and Sarah Thomas.

Today, Beth Brady, Carol Pelletier Radford, Rich Czyz, Robert Ward, Jennifer Abrams, and Barbara R. Blackburn share their thoughts. I鈥檝e also included comments from readers.

Response From Beth Brady

Beth Brady has taught in the Northampton public schools in Massachusetts for 26 years, initially as a 1st grade teacher, then 2nd grade, and currently as a math interventionist and Math Recovery Champion for the district. She graduated in July 2018 with her second master鈥檚 from Mt. Holyoke College in the master of arts in mathematics teaching:

All that parents want to know is: 鈥淒o you know my child? Do you like my child?鈥

So be prepared for each conference! Do not greet caregivers at the door and lead them to an empty table with no evidence of their child鈥檚 work.

Prior to the conferences, think about each student. Take notes on one piece of paper that can become your Conference Recording Sheet. When you鈥檙e done with conferences, it can go into your portfolio on each student. Take care of it in small pieces. For example, work on your Monday conferences first, then Tuesday鈥檚, etc.

Make sure to start your conference by greeting each caregiver with a firm handshake, eye contact, and a smile. Be conscious about where you鈥檙e having the parents sit. If you are in a comfortable office chair, you should offer them comfortable chairs as well. Make sure to provide them with grown-up-sized chairs! Many parents cannot sit in student-sized chairs. If they have to sit in a stiff chair, so should you.

You want them to know that you consider them to be on the same plane as you. They are important members of their child鈥檚 team along with you. Pay attention to the subtle details that may seem trivial but are actually pretty important to the vibe of the conference. For some of the caregivers, school was never a pleasant experience for them, and we want to change that perception!

After you鈥檙e seated, start by saying something specific that you appreciate about their child. You must find something that you can start with that lets them know that you like their child. It means a lot to them. If you can giggle together about something endearing about their child, it gets you off on the right foot. If you can鈥檛 think of anything right away, when you鈥檙e thinking about the student academically or as they are within the classroom, keep this in the back of your mind (鈥淲hat do I like about this student? What makes him/her special?鈥) and you鈥檒l think of the perfect thing to say!

Write your notes for each child on your Conference Recording Sheet that you鈥檝e designed ahead of time (see ). Think about the student鈥檚 academic performance in all subjects you teach like math, reading, writing, social studies, science. If you find yourself reporting on similar items, make a checklist or things to circle (Yes! Not yet) to save yourself time. Think about the things that are most important to you and your curriculum, for example, the benchmarks for that time of year and looking forward to the end of the year expectations. What are your goals for their child? Record your thoughts.

Also think about the child鈥檚 ability to be in the classroom. Talk about the student鈥檚 behavior as it relates to what your expectations are for them to be a citizen within your classroom. I love Responsive Classroom and I list out their C.A.R.E.S.: Cooperation, Assertion, Responsibility (and Respect), Empathy, Self-control. Think about each child as they relate to each of those elements. Parents want to know if you are paying attention to these sorts of things. They want to know if you like their child.

It is important to be honest but extremely tactful. Do not candy-coat things that are important and need to be discussed for the good of this child鈥檚 ability to be a responsible citizen now and in the future. Think ahead of time of possible touchy subjects and how you can approach the child鈥檚 parents about them. Will you need to have the principal or a co-teacher present during some conferences?

It is important to know as much as you can about your students鈥 home lives so you can best support them. You are an important advocate for each and every student! Get advice from experts in your building like the guidance counselor, principal, psychologist, or other trusted colleague if you鈥檙e not sure how to handle something. Remember that everything you discuss must remain confidential, but don鈥檛 feel alone鈥攄on鈥檛 be afraid to reach out if you need help.

You need to get parents on your side by seeing yourself as a member of a team in this child鈥檚 timeline. You must not waste opportunities to build rapport or help parents understand that it is crucial that they support your work with their child. Caregivers must understand their responsibilities as well. If your communication with them is clear, concise, and knowledgeable and curriculum-based, then you and your students鈥 caregivers are now members of an important team in this child鈥檚 timeline and history.

Payoffs for doing all of this work:


  1. You鈥檝e done a lot of work to be ready to write report cards!
  2. Your students鈥 caregivers trust you with their child.


Response From Carol Pelletier Radford

Carol Pelletier Radford, Ed.D., brings more than 40 years of experience to education as a teacher and teacher educator. Ideas for communicating with parents effectively are available in Carol鈥檚 two books; Mentoring in Action: Guiding, Sharing, And Reflecting With Novice Teachers and The First Years Matter: Becoming an Effective Teacher. Visit MentoringinAction.com to learn about her online courses, books, and free resources:

As a classroom teacher, I dreaded parent-teacher conferences. I wasn鈥檛 sure what to do or say and felt the parents may end up criticizing me for not teaching effectively. I also knew there were students who were 鈥渄oing well鈥 and those conferences would be easy. Then there were the students who struggled and were failing. I didn鈥檛 know how to deliver the bad news to their parents. Parents of the students who were doing well always attended conferences. How could I get my struggling students鈥 parents to show up? Here are three of the strategies I used.

1. LET PARENTS KNOW WHAT IS GOING ON IN SCHOOL鈥擫et students take the lead in sharing what they are learning in school. Online newsletters, videos of project presentations, and updates about coming deadlines are easy ways to get students involved. I discovered that some of my parents were nervous about coming to conferences, because they didn鈥檛 understand the curriculum and didn鈥檛 know what to ask. By receiving updates about school curriculum, they said they felt more comfortable about attending a conference.

2. GIVE COMPLIMENTS TO EVERY STUDENT鈥擳he script may be very simple, 鈥淭his is an official compliment phone call from Mrs. Jones. I am calling to let you know that Susan successfully presented her project to the class today. Her content was well organized, and she spoke clearly. She is a pleasure to have in class.鈥

I remember the first compliment call I ever made. The parent was shocked because he usually just received misbehavior phone calls from the teacher! When it was time to meet at parent conferences in the spring, he attended because he said he felt more comfortable because he knew his daughter was doing something well!

3. WRITE POSITIVE POSTCARDS OFTEN鈥擜ddress these to the parents. Your son/daughter deserves praise from you for _____________ (behavior or school success) today. Give postcards to students who need an extra positive push or to highlight a specific behavior you want to reinforce. You can鈥檛 give too many positive postcards!

Many parents explained to me that they were nervous about coming in to school because they didn鈥檛 understand the curriculum and had bad experiences in their school days. They appreciated the positive postcards and compliments because these messages demonstrated their child was doing something well.

We all want what is best for our students. Getting parents to feel comfortable attending conferences is an important step in parent-teacher collaboration.

Enjoy your conferences!


Response From Rich Czyz

Rich Czyz is the author of The Four O鈥機lock Faculty: A ROGUE Guide to Revolutionizing Professional Development and co-founder of the Four O鈥機lock Faculty Blog. He is currently an elementary principal in New Jersey and is a former 5th grade and basic-skills math teacher as well as a curriculum supervisor and director of curriculum & instruction. Rich is passionate about engaging all stakeholders in meaningful and relevant learning opportunities:

The parent-teacher conference is one of our biggest opportunities as educators, and unfortunately, also one of our most squandered. I鈥檝e seen both teachers and parents who treat parent conferences like a trip to the dentist. It doesn鈥檛 have to be that way! Educators often serve only as a gradebook keeper, missing the chance to really connect with parents and establish a positive relationship for the rest of the year.

Try these strategies for improving parent/teacher conferences:


  1. Start by allowing parents to set the tone of the meeting. Let them talk about how they feel their child is doing. Listen to what they have to say about their child and encourage them to share their hopes and concerns for their child.

  2. Relinquish your expert status and recognize parents as experts on their own children. I鈥檝e seen way too many teachers who assume that they know a child better than parents do. They may often assume the worst about parents or that they know exactly what is best for a child. Remember that a parent may see things that you don鈥檛 as a teacher. They may know what that one thing that will help you engage their child.

  3. Understand the parents as human beings. Be compassionate and empathetic. Every parent is trying to do their best for his or her own child. When sitting at the table across from parents, take a moment to walk in their shoes. Don鈥檛 just listen to respond but try to really listen to understand. Everyone may have a different perspective on a situation. It is your job to understand each of those perspectives.

  4. Allow the meeting to focus on how the child is doing overall, while trying to decrease the role of data. While data can often be the easiest way to share information about a child, it might not tell the whole story. Don鈥檛 focus on the grades or the reading level. Tell a parent what makes his or her child successful. Explain the child鈥檚 strengths as you see them and let them know what may help the child to become a better learner. You are so much more than a gradebook keeper!

  5. Finally, give parents hope as they exit. Parents don鈥檛 want to leave the meeting dejected and distraught from what you said about their child. Make it a conversation and end that conversation on the most positive of positive notes. Let the parents know that you will do everything you can do to help the student. Ask what you can do in order to help. Give the parents something positive to work on or grow on.


Response From Robert Ward

is currently enjoying his 26th year teaching middle school English in Los Angeles and is the author of four . In addition to his award-winning , Robert鈥檚 articles are regularly featured in Edutopia, KQED In the Classroom, Education Week, ASCD, NCTE, and the U.S. Department of Education鈥檚 鈥淭he Teacher鈥檚 Edition鈥 newsletter. Interact with Robert on Twitter and at misterward@sbcglobal.net:

With so much talk today about the importance of mindsets in education, one of the best ways to prepare for a successful parent/teacher conference is for the teacher to enter into those meetings with a positive attitude about how much responsibility each parent bears for the actions and accomplishments of their child. Through decades of experience, I鈥檝e learned that teacher鈥檚 pets and teacher鈥檚 pests are formed by many factors and that the apple sometimes falls quite far from the tree.

Many teachers leap to blame parents for the antics, apathy, and academic shortcomings of their students鈥攁nd I was one of them. However, I now have the advantage of a broad perspective because I worked at my first school for over 20 years. In that time, I frequently taught entire families, all the siblings and all the cousins, as well as much of the neighborhood.

Where once I gave certain parents full credit for the awesome achievements and model behavior of their child, there were times when I was forced to reconsider their parental prowess. When the younger siblings of these stellar students would come along years later, I could not wait to have them in my class!

Yet sometimes these new students proved to be the antithesis of their prized older sibling who came before. I would privately wonder: 鈥淲hat happened? Where did this little terror come from?鈥 You see, I had assumed that great parents always produced great kids.

Likewise, I have had too many nightmare students whose younger siblings I later greeted with dread because I figured they would be carbon copies of their infamous older siblings and would be directly influenced by the same lousy parenting.

Yet very often these children ended up displaying none of their older sibling鈥檚 bad habits or academic deficiencies. Some were even remarkably spectacular! It seemed some kids either overcame their poor parental influence or else (could it be?) their parents were not nearly as ineffective and culpable as I had once presumed.

I now acknowledge how much concerted effort the job of nurturing and educating children really entails. Whether congratulations, compassion, or commiseration is in order for a teacher or a parent largely depends on the elusive alchemy that exists between an adult鈥檚 intention and a child鈥檚 cooperation. Because successfully rearing and teaching children is never a one-sided affair; those who truly see the big picture are never quick to judge any party, neither adult nor child, neither parent nor teacher.

I now know that parents are neither entirely to blame for the worst their children offer, nor can they take full credit for the best their children offer. Similarly, I know that teachers cannot be held solely accountable for every single student action or outcome鈥攏egative or positive.

Even in the best of circumstances, appropriately shepherding and setting free a child鈥檚 heart, hopes, mind, and manners can be daunting at times. Yet it can be done, all while replacing condemnation with confidence, confusion with clarity, and conflict with collaboration鈥攁nd this mutual trust and effort holds true for students, parents, and teachers alike.

I encourage you to go into your next parent meeting embracing a mindset devoid of blame and with a focus on strategies and solutions that help every child move forward and to realize their full potential.


Response From Jennifer Abrams

Jennifer Abrams is an educational consultant and author of several books including Hard Conversations Unpacked: the Whos, the Whens and the What Ifs. Jennifer@jenniferabrams.com or @jenniferabrams:


Parent-teacher conferences can be a stressful experience for some educators, especially if they have something to share that might be difficult to hear. In my work on having hard conversations, I speak of being both humane and growth-producing when giving feedback. If you are planning for a parent-teacher conference you anticipate will be challenging, here are a few key tips to keep it collaborative and supportive.

1) Acknowledge that while you need to share a concern, you are there to support the student. You want to share the concern because you want the student to be as successful as he or she can be and you want the parent to know about the concern so you can work together to help the student be happy, healthy, and successful in school. Starting with an intention and respect for the student is essential.

And watch out for the 鈥渒iss me kiss me, kick me鈥 idea. The student is wonderful and more wonderful BUT ... is actually a disrespectful way to begin. Authentic acknowledgement of the student鈥檚 positive attributes and the purpose of the conversation need not go on sentence after sentence. Be sincere and set the stage and then move to the concern. Do not use the words 鈥渂ut鈥 or 鈥渉owever鈥 as they negate everything you just shared. The word 鈥渁nd鈥 is best.

2) Once you have factually shared the concern, the main hope is that the conversation can be a dialogue in which all parties can move forward. Indicate your wish to resolve the issue and request and suggest actions from you, from the parent, and from the student. Putting things out there as a 鈥淗ere鈥檚 what we could do moving forward. I will start with what I can do first,鈥 is an excellent first step. Then request realistic actions from the parent and actions from the student. Making this a collaborative dialogue has a greater chance that you will move forward together.

3) Finish the initial part of the conversation by making sure you have been clear and then ask for assistance. Phrases such as, 鈥淒oes that seem doable from your perspective?鈥 鈥淲hat insights do you have that could help me understand how to work with him more effectively?鈥 or 鈥淲hat can we do together to help him?鈥 keep the conversation supportive and respectful.

Parent-teacher conferences are stress-producing, but with these few strategies they are perhaps a little less challenging for all.


Response From Barbara R. Blackburn

Dr. Barbara R. Blackburn, ranked #4 in the Top 30 Global Gurus in Education, is the author of 18 books on rigor, motivation, instruction, and leadership. She regularly collaborates with schools and districts for professional development. She can be reached through her website, :

First, I think it is important to think about how we view parent/teacher relationships. Too often, we tell parents what we need them to do to help us and we answer their questions. A friend of mine suggests thinking about the relationship like a bank; we need to make a deposit before we make a withdrawal. In other words, invest in parents and their views first, before we ask for something.

I like to ask parents (either via phone, email, or in person), 鈥淚f this was your son or daughter鈥檚 best year in school, what would that be like?鈥 You learn a lot about their views of their children and of school. You can also ask them to write you a letter or email answering that question with their children. Throughout the year, in each conversation, I start with, 鈥淲hat would you like me to know today?鈥 before I start my agenda. Once again, this gives parents the opportunity to give me input, and by listening to them first, I can often learn something that will shape my points.

Finally, I finish each parent/teacher encounter with two items: an agreed upon list of next steps for each person (teacher, parent, student, etc.) and an opportunity for parents to provide feedback to you. This part can occur while ending the conference, or it can be a follow-up via phone or email if you prefer. I usually ask open-ended questions such as, 鈥淚s there information I did not share that you would like?,鈥 鈥淚s there anything else you would like me to know?,鈥 or 鈥淚s there any other help I can provide so we can ensure your child is successful?鈥


Responses From Readers

Michael Waters:

Be prepared: Ask your colleagues for insight, read the whole file, look for work samples that illuminate your concerns, and listen to parents

Phillip Taylor:

I think it is most important for such conferences to be facilitated. Unfortunately, it is rare for teachers or administrators to have much expertise in facilitation or to recognize the importance of facilitation in meetings with adults. With all the strong emotions present, the parent/teacher conference often requires a high level of facilitation competence to ensure the parent/teacher conference goes well.

I鈥檝e had quite a bit of training in the area of facilitation and I can point to one process that is commonly known and used in schools that can be helpful and should be brought to bear on the parent/teacher conference: the Circle. uses circles as a facilitation process for restorative practices to develop communities and restore harm. With a little expertise, this process can be 鈥渢weaked鈥 to ensure a much more positive outcome for parent/teacher conferences. Thus, I recommend seeking out your resident RP or 鈥渃ircle expert鈥 on campus to facilitate your next 鈥渢horny鈥 parent/teacher conference to ensure a more positive outcome.

I don鈥檛 think that the parent/teacher conference needs to be facilitated in this format necessarily, but I do think strong facilitation expertise needs to be brought to the table in schools around parent/teacher conferences, since, more often than not, a lack of expertise in the area of facilitation seems to be the cause of a lot of wasted time, or even harmful experiences, at parent/teacher conferences.

Thanks to Beth, Carol, Rich, Robert, Jennifer, and Barbara, and to readers, for their contributions!

Please feel free to leave a comment with your reactions to the topic or directly to anything that has been said in this post.

Consider contributing a question to be answered in a future post. You can send one to me at lferlazzo@epe.org. When you send it in, let me know if I can use your real name if it鈥檚 selected or if you鈥檇 prefer remaining anonymous and have a pseudonym in mind.

You can also contact me on Twitter at .

Education Week has published a collection of posts from this blog, along with new material, in an e-book form. It鈥檚 titled Classroom Management Q&As: Expert Strategies for Teaching.

Just a reminder; you can subscribe and receive updates from this blog via or And if you missed any of the highlights from the first seven years of this blog, you can see a categorized list below. The list doesn鈥檛 include ones from this current year, but you can find those by clicking on the 鈥渁nswers鈥 category found in the sidebar.

I am also creating a .

Look for the next question-of-the-week in a few days.

Related Tags:

The opinions expressed in Classroom Q&A With Larry Ferlazzo are strictly those of the author(s) and do not reflect the opinions or endorsement of Editorial Projects in Education, or any of its publications.