Staff shortages are top of mind for educators this year, as schools search far and wide for bus drivers, substitute teachers, paraprofessionals, nurses, instructional aides, cafeteria workers, and other employees to help make the return to fully in-person school as smooth as possible.
On Monday night, Education Week published my article titled 鈥淣o Bus Drivers, Custodians, or Subs. What鈥檚 Really Behind 69传媒鈥� Staffing Shortages?鈥� It attracted a dizzying response from readers, with hundreds weighing in on , , and . They shared stories of frustration and fatigue: with the mechanics of the hiring process; with the chronic lack of pay and robust benefits for back-breaking work; with the dearth of affordable child-care options that would allow more parents to consider returning to work.
Some expressed concern and anger about still-developing federal requirements for school employees to get the COVID-19 vaccine. Others said the potential for COVID-19 infection on the job has kept them home.
The comments paint a picture of the diverse and interlocking reasons why schools are struggling to hire workers. They challenge conventional wisdom that people simply are too lazy to work, or that offering more money alone will entice people back to workplaces they consider unpleasant or dangerous.
A few key themes emerged:
Low pay is bad enough, but paltry benefits can be even more detrimental
Several people said the lack of benefits like health insurance and retirement contributions are more frustrating than the low pay rates鈥攑articularly because those benefits have worsened over time.
鈥淵ears ago, a bus driver got full retirement and medical benefits at no cost to them, that鈥檚 what brought them in,鈥� one commenter wrote. 鈥淣ow we get retirement that we have to pay for and Medical that costs almost as much as it does on Marketplace. If they just put the benefits back, the pay would be fine. I pay over 70% of my gross pay for medical and retirement.鈥�
Child care appears to be a major obstacle for many people who might otherwise take jobs in schools
For many commenters, the steep cost of finding people to watch children during the school day outweighs the potential value of taking one of these jobs. This issue is of particular concern as COVID-19 surges continue to pop up across the country.
One parent said she wants a job at a school, but isn鈥檛 sure she鈥檇 be able to take time off if her young, unvaccinated children get exposed to COVID-19 and have to quarantine. 鈥淚 am wanting to work part time, but I can鈥檛 tell an employer after only a couple weeks on the job my 3rd grader鈥檚 required to quarantine so I鈥檒l be out for two weeks at home,鈥� the commenter .
President Joe Biden is proposing $25 billion for the construction of new child-care facilities and an extension of the pandemic-era Child Tax Credit for all families regardless of income. But it remains unclear whether Congress will approve a spending package that includes those items.
Even if the pay and benefits are manageable, the feelings of disrespect and exhaustion often aren鈥檛
Workers in a variety of positions shared that they feel abandoned by their school leaders and supervisors, and that students and parents can often be rude or harsh. The work itself can be back-breaking and thankless.
鈥淚 was a custodian and I worked almost the whole time the school was shut down!!! No respect and no support from the higher ups and abuse from the leader,鈥� one person .
鈥淢y son went through paperwork & background check - then worked from 6am-3 in sweltering hot buildings, scrubbing and lifting and moving furniture - was asked to use his own truck to fill and move junk - for $10 an hour - while he could have went and worked fast food for $15 an hour,鈥� another commenter.
One custodian said they鈥檙e one of only five people in their position for an entire district.
鈥淲ith the COVID the amount of cleaning required of us is doubled and I鈥檓 at work 10 hours a day, only paid for 8, and sometimes work late and unpaid to finish so the kids can learn in a clean environment and have a reduced chance for Covid, and all for $9 [an hour].鈥�
A bus driver that 鈥渨e鈥檙e looked at as we鈥檙e nothing鈥� despite being the first person a child sees when they start their day and the last person they see before being home.
Several teachers said they think other school employees deserve better. 鈥淚鈥檝e had SO many absences in my classes due to lack of bus drivers in my district,鈥� one LinkedIn commenter wrote. 鈥淭hey deserve a living wage with benefits and a retirement plan!鈥�
Administrative hurdles are slowing down the hiring process and keeping workers from jumping in
School personnel offices are stretched thin, and district bureaucracies can be difficult for employees to navigate. One person with a part-time permanent role wrote that they still haven鈥檛 received a school ID card nearly a month into the school year. 鈥淣ow when I hear of 鈥榙esperate need鈥� I laugh and say they probably have 50 people that are in the process [of] looking for a job while the district takes months to hire,鈥� the commenter .
Requirements for some jobs can be intimidating.
鈥淚 signed up to be a bus driver. The requirements were staggering,鈥� one person wrote. 鈥淭here are over 100 safety checks one must do before going out in the morning. That鈥檚 excellent for our kids鈥� safety so I鈥檓 not begrudging that. But if you did one thing out of order, even if you went back to it, you鈥檙e gone. It wasn鈥檛 worth $15 an hour.鈥�
In some cases it costs money to even apply, or keep a job once you have it: 鈥淚n CA it costs $102 to renew a substitute teaching permit every year. An unnecessary barrier to entry for what is basically a minimum wage job.鈥�
In Missouri, another person wrote, a background check and registration to apply for a substitute teaching position costs $100. 鈥淲hy would anybody pay $100 for a maybe?鈥�
Pandemic restrictions, or lack thereof, are driving some workers away
Some commenters expressed frustration at the prospect of vaccine mandates for school staff, or suggested they鈥檝e heard that some people are quitting jobs or declining to apply for them because of vaccine requirements. (For more on districts鈥� and governments鈥� vaccine policies, check out Education Week鈥檚 interactive tracker.)
Others said their district is no longer requiring masks, so they no longer feel safe being among unvaccinated children and adults while on the job.
鈥淭he whole system is a mess and it isn鈥檛 worth $80 a day to risk getting sick,鈥� one person said.
